Legal Notice

1. Purpose and Acceptance

This legal notice governs the use of the website: almartenerife.com.

The website almartenerife.com provides services with the primary objective of facilitating contact between users and the entity, whether to reach out to us, respond to your request, manage or process your reservation, or request quotes.

Browsing the almartenerife.com page assigns you the status of a user and implies full and unreserved acceptance of each and every provision included in this Legal Notice, which may be subject to modifications.

The user is obligated to make proper use of the website in accordance with the law, good faith, public order, traffic customs, and this Legal Notice. The user will be liable to ALNARU HOSTELERIA S.L. and to third parties for any damages that may be caused as a result of breaching this obligation.

2. Website Ownership and Identification of the Information Society Service Provider

In compliance with the general information principle required by Article 10 of Law 34/2002, of July 11, on information society services and electronic commerce, we inform our users that this website belongs to ALNARU HOSTELERIA S.L., with CIF B10898138, registered in the Mercantile Registry of Santa Cruz de Tenerife on page TF-68387, Folio 165 of volume 3804.

Address: Calle Gran Bretaña 10, 38660 – Costa Adeje (S/C De Tenerife)

Email: almartenerife.com

Phone: +34 603255741

3. General Conditions of Access and Use

The website and its services are free and open to access, although the use of certain areas or services may require filling out data collection forms. Only individuals over 18 years old can provide data through our website, and minors under 14 years old cannot provide them without the consent of parents or guardians.

The user guarantees the authenticity and currency of all data communicated to ALNARU HOSTELERIA S.L. and will be solely responsible for any false or inaccurate statements made.

almartenerife.com has the following types of users:

• Users who provide data in any of the available forms: The personal data that ALNARU HOSTELERIA S.L. requests includes the name and email address and those provided by the user when filling out the forms.
• Users who have not contacted ALNARU HOSTELERIA S.L. but whose data is collected: Data provided by cookies.
• Users who make online reservations: The data provided by the user during the reservation process is collected.

3.1 Rules and Prohibitions for Users of Our Services

The user expressly agrees to make appropriate use of the content and services offered and not to use them to:

• Disseminate criminal, violent, pornographic, racist, xenophobic, offensive content, content that glorifies terrorism, or content that is generally against the law or public order.
• Introduce computer viruses into the network or carry out actions that may alter, damage, interrupt, or generate errors or harm the electronic documents, data, or physical and logical systems of ALNARU HOSTELERIA S.L. or third parties; as well as hinder other users’ access to the website and its services.
• Attempt to access restricted areas of ALNARU HOSTELERIA S.L.’s or third-party computer systems and, if applicable, extract information.
• Infringe on intellectual or industrial property rights, as well as violate the confidentiality of ALNARU HOSTELERIA S.L.’s or third parties’ information.
• Impersonate another user, public administrations, or a third party.
• Reproduce, copy, distribute, make available, or in any other way publicly communicate, transform, or modify the content unless authorized by the holder of the corresponding rights or legally permitted.
• Collect data for advertising purposes and send any kind of advertising and communications for sale or other commercial purposes without prior request or consent.

3.2 Procedure in Case of Unlawful Activities

If any user or third party believes that there are facts or circumstances revealing the unlawful nature of the use of any content and/or the performance of any activity on the websites included or accessible through the site, they must send a notification to ALNARU HOSTELERIA, S.L. properly identifying themselves, specifying the alleged infringements, and expressly declaring under their responsibility that the information provided in the notification is accurate.

4. Privacy Policy

The user can consult how ALNARU HOSTELERIA, S.L. uses their data and the security measures implemented at the following link: “Privacy Policy.”

5. Cookie Policy

ALNARU HOSTELERIA, S.L. installs cookies on the user’s computer. To learn more about the cookies on our website, please visit the following link: “Cookie Policy.”

6. Notifications

All notifications and communications between users and ALNARU HOSTELERIA, S.L. will be considered effective for all purposes when carried out via postal mail, email, or telephone communication. Users must contact ALNARU HOSTELERIA, S.L. through:

• Sending by postal mail to the following address: ALNARU HOSTELERIA, S.L. – Calle GRAN BRETAÑA NR.10, 38660 – Costa Adeje (S/C De Tenerife).
• Sending by email to the following address: almartenerife.com

7. Industrial and Intellectual Property

All content on the website, such as texts, photographs, graphics, images, icons, technology, software, as well as its graphic design and source codes, constitute a work owned by ALNARU HOSTELERIA, S.L., without any exploitation rights over them being transferred to the user beyond what is strictly necessary for the correct use of the website.

Users accessing this website can view the content and make authorized private copies, provided that the reproduced elements are not subsequently transferred to third parties, installed on servers connected to networks, or subject to any kind of exploitation, and only while the service is in effect.

Likewise, all trademarks, trade names, or distinctive signs of any kind that appear on the website are the property of ALNARU HOSTELERIA, S.L., without it being understood that the use or access to the same grants the user any rights over them.

The distribution, modification, transfer, or public communication of the content and any other act not expressly authorized by ALNARU HOSTELERIA, S.L. are prohibited. In case of non-compliance, ALNARU HOSTELERIA, S.L. will take the appropriate legal measures.

8. Disclaimer and Modification of this Legal Notice

The almartenerife.com website uses information security techniques such as firewalls, access control procedures, and cryptographic mechanisms, all with the aim of preventing unauthorized access to data and ensuring its confidentiality.

The information disseminated on this website is made exclusively for informational purposes, with ALNARU HOSTELERIA, S.L. reserving the right to delete or suspend its dissemination, either in whole or in part, and to modify the structure and content of this website without prior notice, possibly limiting or not allowing access to such information. ALNARU HOSTELERIA, S.L. tries to maintain the quality and currency of this information and avoid and minimize possible errors, but ALNARU HOSTELERIA, S.L. will not be responsible for damages caused by decisions made based on the information disseminated; nor for inaccuracies, omissions, or errors contained therein, nor for problems arising from the use of this website or other external connection sites; nor for damages and/or losses in the user’s software or hardware arising from access to this website.

Users expressly agree that ALNARU HOSTELERIA, S.L. will not be responsible for unauthorized access or alteration of their transmissions or data, any material or data sent or received or not sent or received, nor any transaction conducted through its website.

ALNARU HOSTELERIA, S.L. reserves the right to modify this legal notice unilaterally and without prior notice in the terms and conditions it deems appropriate, with the sole obligation to inform the user of the modifications made through almartenerife.com.

9. Partial Nullity

If any of the present clauses is declared null and void by a final resolution issued by a competent authority, the remaining terms and conditions will remain in effect, without being affected by said declaration of nullity.

10. Applicable Law and Competent Courts

This website is subject to Spanish law and applicable European regulations.

Any dispute that arises or is related to the use of the website or with such products will be submitted to the non-exclusive jurisdiction of the Spanish courts of the province of Santa Cruz de Tenerife.

If you are a final consumer, nothing in this clause will affect the rights recognized by current legislation, allowing you to choose to file a claim to assert your rights concerning these Conditions before the Judge or Courts that correspond to your domicile.

11. Cancellation Policy

• All sales of Gift Vouchers and/or Tasting Menus are final, and no refunds or cancellations will be provided once the purchase is completed.
• In the event of a no-show on the reservation day or cancellation with less than 24 hours’ notice, Restaurant ALMAR reserves the right to cancel the coupon for the tasting menu without issuing a refund to the customer.
• If the reservation is canceled with more than 24 hours’ notice, no penalty will be applied.

The reservation process will only be possible online for external customers, either through our website almartenerife.com.